wm996 Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "you") and wm996 ("wm996", "the Platform", "we", "us", "our"), governing your access to and use of the wm996 online gaming platform accessible at wm996.asia, including all associated subdomains, mobile-optimised interfaces, and any software or services provided through the platform.

By registering an account with wm996, accessing the platform, or placing any wager, you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms, together with the wm996 Privacy Policy, Responsible Gaming Policy, and any product-specific rules applicable to sportsbook, live casino, or slots gameplay. If you do not agree with any part of these Terms, you must not register an account or use the wm996 platform.

wm996 reserves the right to update, modify, or replace these Terms at any time. Continued use of the platform following notification of changes constitutes acceptance of the revised Terms. Players are encouraged to review this page periodically to remain informed of the current applicable terms.

To register and maintain an account with wm996, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 21 years of age. wm996 strictly prohibits registration and use by individuals under the age of 21. This age restriction is non-negotiable and is enforced through identity verification processes.
• You must be a natural person with full legal capacity to enter into binding agreements under the laws applicable in your jurisdiction of residence.
• You must not be a resident of any jurisdiction in which access to online gambling platforms is prohibited by applicable law. It is your sole responsibility to ascertain whether your use of wm996 is lawful in your jurisdiction before registering an account.
• You must not be acting as an agent, representative, or nominee for any third party. Each wm996 account must be registered, funded, and operated solely by the registered account holder for their own personal recreational use.
• You must not be a current employee, contractor, or immediate family member of an employee or contractor of wm996 or any of its affiliated service providers, game studios, or technology partners.
• You must not have been previously excluded, suspended, or banned from the wm996 platform, or have had an account closed by wm996 for reasons related to fraud, abuse, terms violations, or self-exclusion.

Each individual is permitted to register one (1) wm996 account only. The registration of multiple accounts by the same individual — whether using the same or different personal details, email addresses, payment methods, or device identifiers — constitutes a material breach of these Terms and will result in the closure of all associated accounts, forfeiture of all balances, and may result in referral to relevant authorities where fraud is suspected.

During registration, you are required to provide accurate, complete, and current information including, but not limited to: your full legal name, date of birth, country and city of residence, a valid email address, and a valid Malaysian mobile telephone number. You agree to promptly update your account information if any of the details you have provided change.

wm996 reserves the right to request supporting documentation to verify the information provided at registration at any time, including but not limited to: a government-issued identity document (MyKad, passport), proof of address, and proof of ownership of payment methods used for deposit or withdrawal. Failure to provide satisfactory verification documentation within a reasonable period may result in account suspension or closure and the withholding of pending withdrawals pending verification.

By completing registration, you confirm that:

• All information provided is accurate, truthful, and your own;
• You are registering the account for your own personal use and not on behalf of any third party;
• You satisfy all eligibility requirements set out in Section 1 of these Terms;
• You have read, understood, and agree to be bound by these Terms in full.

You are solely responsible for maintaining the confidentiality of your wm996 account login credentials, including your username and password. You agree not to disclose your credentials to any third party under any circumstances. wm996 will never request your password via email, live chat, SMS, or any other communication channel. Any communication purporting to be from wm996 and requesting your login credentials should be treated as fraudulent and reported to the wm996 support team immediately.

You must notify wm996 immediately upon becoming aware of any unauthorised access to your account, any unauthorised use of your credentials, or any other security breach. wm996 will not be liable for any loss or damage arising from your failure to comply with these obligations.

All actions performed using your wm996 account credentials are deemed to have been authorised by you. wm996 bears no liability for losses resulting from unauthorised use of your account where you have failed to maintain the security of your login credentials or to promptly notify wm996 of suspected unauthorised access.

wm996 recommends that you use a unique, strong password for your wm996 account and enable two-factor authentication where available. You should log out of your account after each session, particularly when using shared or public devices.

wm996 accepts deposits and processes withdrawals via the payment methods listed on the platform at the time of the transaction, which currently include Touch n Go eWallet, Boost, GrabPay, Maybank, CIMB, Hong Leong Bank, 7-Eleven CLiQQ, and USDT TRC20. Available payment methods are subject to change without prior notice.

Deposits: All deposits must be made from a payment account or instrument registered in your own name. Third-party deposits — where funds are received from a payment method not belonging to the registered account holder — are strictly prohibited and will result in the deposit being returned and potentially the account being suspended pending investigation. Minimum deposit amounts apply and are displayed on the deposits page at the time of transaction.

Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, subject to platform policy. All accounts must complete identity verification before withdrawal requests are processed. Withdrawal processing times for verified accounts are as follows:

• Touch n Go eWallet and Boost: approximately 5 minutes;
• Bank transfer (Maybank, CIMB, Hong Leong Bank): approximately 5–15 minutes during business hours;
• USDT TRC20: subject to blockchain network confirmation times, typically 15–30 minutes.

wm996 reserves the right to carry out enhanced due diligence checks on withdrawal requests, particularly for large amounts or where account activity patterns are unusual. This may extend processing times. wm996 is not responsible for delays caused by payment processors, banking institutions, or blockchain network congestion.

All funds held in your wm996 account wallet are maintained in Malaysian Ringgit (MYR) unless otherwise stated. USDT transactions are converted at the prevailing rate at the time of transaction. wm996 does not pay interest on account balances.

wm996 offers bonuses and promotional offers to registered players from time to time. All bonuses are subject to the specific terms and conditions applicable to each individual promotion, which are published at the time the promotion is made available. The general terms set out in this section apply to all wm996 bonuses unless a promotion's specific terms expressly state otherwise.

Rollover / Wagering Requirements: All bonus funds and free credit awards carry a rollover (wagering) requirement that must be met before the bonus amount or any winnings derived from bonus play can be withdrawn. The rollover multiplier and eligible games are specified in the terms of each individual promotion. Game contribution rates towards rollover completion vary by category: slots typically contribute at 100%; live casino games (including baccarat, blackjack, roulette, and Sic Bo) typically contribute at a reduced rate of 5–20%; and certain games may contribute at 0%. Players must verify the applicable contribution rates before claiming a bonus intended to be cleared primarily through live casino play.

Bonus Abuse: wm996 operates a zero-tolerance policy on bonus abuse. Prohibited conduct includes, but is not limited to: claiming bonuses through multiple accounts; systematically exploiting bonus structures through low-variance, high-frequency bet patterns designed to meet rollover requirements with minimal risk exposure (commonly referred to as "bonus hunting" or "matched betting" where prohibited); and any form of coordinated group exploitation of promotional terms. wm996 reserves the right to void bonuses and associated winnings, and to close accounts, where bonus abuse is detected.

Bonus Expiry: Unclaimed or partially rolled-over bonuses expire after the period specified in the relevant promotion terms. Expired bonus funds are removed from your account without compensation.

VIP Programme: The wm996 VIP loyalty programme operates across five tiers (Bronze, Silver, Gold, Platinum, Diamond). Tier qualification is based on cumulative wagering volume over a rolling review period as specified in the VIP programme terms. VIP benefits — including cashback rebate rates, withdrawal priority, and access to exclusive tables — are subject to change by wm996 with reasonable notice to affected VIP members.

All bets placed on the wm996 platform are subject to the specific rules applicable to the relevant product category: sportsbook, live casino, or slots. These rules are published within the relevant product section of the platform and form part of these Terms by reference.

The following general betting rules apply across all product categories:

• Bet finality: Once a bet has been confirmed and accepted by the wm996 system, it is final and cannot be cancelled, amended, or withdrawn by the player, except where the specific rules of a product category expressly permit it.
• Void bets: wm996 reserves the right to void bets that were placed in error, at incorrect odds, on events that were subsequently determined to be ineligible, or where there is evidence of system error, data feed error, or manipulation affecting the published odds or game outcome.
• Minimum and maximum stake limits: Bet sizes are subject to minimum and maximum limits that are displayed at the time of placing a bet. wm996 reserves the right to apply individual account stake limits where betting patterns are inconsistent with normal recreational play.
• System malfunctions: In the event of a game or platform technical malfunction during a live casino session or slot game, affected rounds may be voided and stakes returned to the player's account wallet. wm996 is not liable for losses attributable to technical malfunctions beyond our reasonable control.
• Suspected manipulation: Any account where wm996 reasonably suspects participation in match-fixing, insider betting, or coordinated manipulation of game outcomes will be immediately suspended pending investigation. Winnings from such activity will be withheld and may be forfeited.

The following conduct is strictly prohibited on the wm996 platform. Engaging in any prohibited conduct may result in immediate account suspension or permanent closure, forfeiture of account balances, and referral to law enforcement or relevant regulatory authorities where applicable:

• Registering or attempting to register more than one wm996 account;
• Providing false, inaccurate, or misleading personal information during registration or identity verification;
• Using the wm996 platform for money laundering, fraud, or any other illegal financial activity;
• Using automated bots, scripts, or software to interact with the platform, place bets, or exploit game mechanics;
• Exploiting bugs, software errors, or platform vulnerabilities. Any player who discovers an error or vulnerability must report it to wm996 support immediately and must not attempt to exploit it;
• Colluding with other players in casino table games to gain an unfair advantage;
• Charging back, reversing, or disputing any deposit transaction with a payment provider while the corresponding funds remain in or have been wagered through your wm996 account;
• Engaging in any conduct that wm996 reasonably determines to be abusive, harassing, or threatening towards wm996 staff or other players;
• Accessing or using the wm996 platform in any jurisdiction where doing so is prohibited by applicable law, regardless of the use of VPN or other circumvention tools.

All content, materials, software, trademarks, service marks, logos, and other intellectual property rights comprising or relating to the wm996 platform — including but not limited to the wm996 brand name and logo, website design, game interfaces, promotional materials, and platform software — are the exclusive property of wm996 or its licensors and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the wm996 platform for your personal, non-commercial recreational purposes only. This licence does not include any right to: reproduce, distribute, publicly display, modify, adapt, translate, create derivative works from, or commercially exploit any wm996 platform content; use any data mining, scraping, or extraction tools on the platform; or reverse-engineer, decompile, or disassemble any platform software.

Game content available through the wm996 lobby is provided by third-party studios operating under licence and remains the intellectual property of the respective studios. wm996 grants you no rights in such third-party content beyond the right to access it through the platform for personal recreational use.

The wm996 platform is provided on an "as is" and "as available" basis. wm996 makes no representations or warranties, express or implied, regarding the availability, reliability, accuracy, or fitness for purpose of the platform or any content or game available through it.

To the fullest extent permitted by applicable law, wm996 shall not be liable to you for:

• Any loss of profits, revenue, anticipated savings, data, business, or goodwill;
• Any indirect, incidental, consequential, special, or punitive damages, however arising;
• Platform downtime, service interruptions, or technical failures beyond wm996's reasonable control;
• Losses arising from your failure to comply with these Terms or to maintain the security of your account credentials;
• Losses arising from third-party payment processing delays, errors, or failures.

Nothing in these Terms shall limit wm996's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited by applicable law.

Gambling involves financial risk. wm996 is an entertainment platform. The outcome of games of chance cannot be predicted or guaranteed. You acknowledge that you may lose money when using the wm996 platform and that wm996 bears no responsibility for gambling losses incurred through the normal operation of the platform.

wm996 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and should be read alongside them. By registering an account with wm996, you consent to the collection and processing of your personal data as described in the Privacy Policy.

wm996 collects personal data necessary to operate the platform, process transactions, verify identity, prevent fraud, comply with applicable anti-money laundering obligations, and deliver customer support. Personal data is not sold to third parties. Data may be shared with identity verification service providers, payment processors, game studios, and regulatory or law enforcement authorities as required by applicable law or as described in the Privacy Policy.

You have the right to access, correct, and in certain circumstances request deletion of your personal data held by wm996. To exercise these rights, contact the wm996 support team via the official support channel at [email protected].

wm996 is committed to promoting responsible gaming and minimising the risk of gambling-related harm. All players are required to engage with the platform in a responsible manner. The following responsible gaming obligations apply to all wm996 accounts:

• Age restriction: Players must be 21 or older. 21+ Providing false date of birth information during registration is a breach of these Terms and constitutes fraud.
• Self-management tools: wm996 provides deposit limits, session time reminders, cooling-off periods, and self-exclusion tools. Players are encouraged to use these tools proactively. Setting a deposit limit or self-exclusion takes effect immediately upon confirmation.
• Self-exclusion: Players who wish to exclude themselves from the platform may request self-exclusion for defined periods (1 month, 3 months, 6 months) or permanently. Self-exclusion cannot be reversed during the chosen exclusion period. Permanent self-exclusion is irrevocable.
• No credit for gambling: wm996 does not extend credit for the purpose of gambling. Players may only wager funds that have been deposited into their account wallet from their own funds.

Players who believe they may have a problem with gambling are strongly encouraged to visit the wm996 Responsible Gaming page for self-assessment resources and support information.

wm996 reserves the right to amend, update, or replace these Terms at any time at its sole discretion. Where changes are material, wm996 will use reasonable efforts to notify registered players via the email address on file or via a notice displayed on the platform. It is the player's responsibility to review the Terms periodically.

Continued use of the wm996 platform following the effective date of any amendment constitutes acceptance of the revised Terms. If you do not agree with any change to the Terms, you must cease using the platform and may request account closure and the return of your available balance (subject to identity verification and withdrawal processing requirements).

These Terms, and any dispute or claim arising out of or in connection with them or your use of the wm996 platform, shall be governed by and construed in accordance with the laws of the jurisdiction in which wm996 is duly licensed and incorporated, as specified in the platform's licensing disclosures. Nothing in this clause limits your statutory rights as a consumer under applicable law in your jurisdiction of residence.

In the event of a dispute between you and wm996 relating to your account or the platform, you agree to first contact the wm996 support team via the official support channel to attempt to resolve the matter informally. wm996 commits to responding to formal complaints within a reasonable timeframe and to engaging in good faith to reach a resolution.

If an informal resolution cannot be reached, disputes may be referred to the applicable dispute resolution process specified in wm996's licensing terms, which may include arbitration or adjudication by the relevant gaming authority.

These Terms constitute the entire agreement between you and wm996 in relation to your use of the platform and supersede all prior agreements, representations, warranties, or understandings between the parties with respect to the subject matter hereof.